Supreme Restorations LLC
Supreme Restorations project manager standing on a Maryland residential roof with a tablet and clipboard, photographing hail bruising on architectural shingles for a written insurance claim scope
Roof Insurance Claim Inspection · West Palm Beach, FL

Roof Insurance Claim Inspection in West Palm Beach, FL

We Inspect. We Document. You File. We Repair.

After a hurricane or hail event, the difference between an approved claim and a denied one is documentation. We climb the roof, photograph every impact, measure damaged squares, and hand you a written scope. You file with your Florida carrier within the 1-year window. No assignment of benefits.

Florida Claim Windows Are Tighter Than Most Homeowners Think.

Florida residential storm claims must be filed within 1 year of the date of loss on any policy issued or renewed after January 1, 2023 (Fla. Stat. § 627.70132). The clock starts the day the storm hits, not the day you notice a leak. Hurricane and hail damage in West Palm Beach typically shows visible signs (lifted shingles, dented soft metals) within hours of the event — but the underlying damage that drives most claim payouts (compressed asphalt mat under bruised shingles, broken adhesive seals, micro-cracks in tile) is invisible from the ground. Our inspection produces what a phone call cannot: close-up photos of every documented impact, measured square footage, soft-metal corroboration (AC fins, gutter aprons, downspouts dented by the same hailstones), and a written line-item repair scope in language Florida adjusters recognize. The scope is yours — you decide whether to file. We perform the repair work you authorize after your carrier resolves the claim. We do not adjust, negotiate, or accept an assignment of benefits. Florida License CCC #1337163, Qualifier Tyler Tonarella.

ServingDowntown WPBNorthwoodEl CidFlamingo ParkGrandview HeightsSoSo (South of Southern)Ibis

WPB GBP: 4.8★ across 36 reviews and growing

FL CCC #1337163 in good standing through 2026-08-31

Free 30-90 minute inspection, written scope within 24 hours

A Written Scope Beats A Phone Call Every Time.

Most denied roof claims are not denied because the damage was not real. They are denied because the homeowner described the damage over the phone, the carrier sent an adjuster who saw a roof from the driveway, and the claim closed before anyone walked the shingles. Our inspection produces what a phone call cannot — close-up photos of every hail impact and every wind-lifted shingle, a measured count of damaged squares, and a written line-item repair scope in the language carriers expect. You hand that document to your carrier when you file. The claim moves on facts, not on guesswork. Call (443) 895-0373 to schedule yours.

Our Process. Four Steps. Clear Boundaries.

  1. Step 01

    Inspection

    A Supreme project manager walks the roof. We photograph every shingle impact, every lifted tab, every torn pipe boot. We measure damaged squares. We check the soft metals (AC fins, gutter aprons, downspouts) for matching impact patterns that corroborate the storm.

  2. Step 02

    Written Scope

    Within 48 hours you receive a written repair scope. Photo-documented damage, measured square footage, materials list, and the repair line items as a contractor would price them. The document is yours. Hand it to your carrier when you file.

  3. Step 03

    You File The Claim

    You call your insurance carrier and open the claim yourself. We are not on the call. We do not negotiate or settle with the adjuster — that is what licensed public adjusters are for. If your carrier asks technical questions about the repair scope, we are available to clarify by phone, in writing.

  4. Step 04

    We Repair What You Authorize

    Once your claim resolves, we install the repair you authorize. Roof, siding, gutters, soft metals — whatever your carrier covered and you chose to have us replace. Standard residential projects wrap in 1-3 days on-site.

What The Written Scope Includes.

  • Date, time, and weather conditions of the inspection
  • Photo set: every hail impact, every wind-lifted shingle, every damaged flashing or pipe boot, with timestamps
  • Measured roof dimensions, squares of damage, slope and pitch notes
  • Line-item repair scope in carrier-compatible language (shingle type, underlayment, drip edge, ridge cap, ice-and-water shield where applicable)
  • Soft-metals damage corroboration (AC condenser fins, gutter aprons, downspouts) — supports the storm narrative
  • Notes on code-required upgrades for your jurisdiction (e.g., synthetic underlayment in FL; ice-and-water shield in MD)
  • No pricing on the homeowner-facing document — pricing lives in the separate estimate you receive after authorizing the repair

What We Do — And What We Cannot Do.

Supreme Restorations is a licensed roofing contractor, not a public adjuster. We inspect, photograph, measure, and provide a written repair scope. We perform the repair work you authorize after your claim resolves. We do NOT adjust, negotiate, settle, or value insurance claims on your behalf. We do NOT sign your claim over (no assignment of benefits). We do NOT waive, absorb, rebate, or pay your deductible. Those activities are reserved by statute for licensed public adjusters or attorneys — Fla. Stat. § 626.854, Md. Code Ins. § 10-401, and Va. Code § 38.2-1845.2. If you need claim representation, hire a licensed public adjuster. We will work with whoever you choose.

Florida Homeowners — Statutory Notice.

If you are filing a Florida residential property claim, Florida law (Fla. Stat. § 489.147) prohibits any roofing contractor from offering to pay, waive, rebate, or absorb any portion of your insurance deductible. We do not do that. Florida law (Fla. Stat. § 627.7152, SB 2-A) also prohibits assignment of benefits on residential property policies issued or renewed on or after January 1, 2023 — we will not accept an AOB. Florida residential storm claims must be filed within one year of the date of loss (Fla. Stat. § 627.70132). The clock starts the day the storm hits, not the day you notice a leak. Free inspection now keeps your filing window open. Florida License CCC #1337163, Qualifier: Tyler Tonarella.

Questions + Answers

Roof Insurance Claim Inspection Questions, West Palm Beach Edition.

Every question homeowners ask before letting a contractor near their roof or their insurance policy. Don't see yours? Call us. We'll give you a straight answer in two minutes.

Still Have Questions?

Talk to a project manager, not a call-center. We follow up quickly.

Can you inspect tile roofs common in WPB neighborhoods like Ibis and Wellington?

Yes. Tile is a different damage profile from asphalt shingle — concrete and clay tiles get cracked rather than bruised, and the damage is often hidden beneath a layer of intact-looking tiles. We walk tile roofs carefully (less weight bearing, more risk of breakage if walked wrong) and document each cracked, dislodged, or missing tile with measurements. Tile-roof claims usually pay more than shingle claims of equivalent scope, so accurate documentation matters more.

Do you handle claims in Palm Beach Gardens, Wellington, Royal Palm Beach, and Lake Worth?

Yes. Our WPB office serves all of Palm Beach County — from Jupiter and Palm Beach Gardens in the north to Boynton Beach and Delray Beach in the south, plus Wellington, Royal Palm Beach, Lake Worth, and Greenacres inland. Same free inspection, same written scope, same Florida-statute-compliant claim process for every Palm Beach County address.

What's the right phrasing when I call my Florida carrier to file?

Open the claim by date of loss (the storm date) and describe what you observed: dented gutters, missing or lifted shingles, water stains, or visible debris impact. Reference the storm event by date if it was a named hurricane or recognized severe weather event. Submit our written scope as supporting documentation. Avoid words like 'fight,' 'maximize,' or 'negotiate' — those are public-adjuster activities, and you're filing as the policyholder. We can clarify technical roofing questions to the carrier in writing if asked, but we are not on the call.

When should I get an inspection after a storm?

Within 30 days of the storm event for any visible damage, and within 90 days if your neighbors filed claims even if you have not noticed anything from the ground. Hail bruising lets water track under the shingles for months before a ceiling stain shows up — by then your filing window is often closing and the carrier reclassifies the damage as wear-and-tear, which is not covered.

Can you document hail damage that is not visible from the ground?

Yes. That is the entire point of the inspection. Hailstones larger than a dime bruise the asphalt mat under the granules without lifting the granule layer. The shingle looks fine from the driveway, but the impact compresses the mat so it sheds granules over the next 12-18 months and water tracks under the lap. We photograph every impact at close range, measure the square footage, and the written scope documents what is invisible from the ground.

Do I get the written scope to keep, or do you send it directly to my carrier?

The written scope is yours. We send it to you. You decide whether to file a claim and which document to hand the carrier. We are not on the call with your insurance company unless you specifically ask us to clarify a technical question in writing.

Are you a public adjuster?

No. We are a licensed roofing contractor (MHIC #146204 in Maryland, CCC #1337163 in Florida). Public adjusters are licensed insurance professionals who negotiate and settle claims on a homeowner's behalf. That is a different license and a different scope of work. If you need someone to negotiate with your carrier, hire a licensed public adjuster. We will install the repair regardless of who advocates for the claim.

Will you handle my deductible or waive it?

No. Waiving, rebating, absorbing, or paying any portion of your deductible is insurance fraud in every state we operate in, and a third-degree felony in Florida specifically (Fla. Stat. § 489.147). Any contractor who offers to do that is offering to commit a felony with you. We do not. Your deductible is what you pay; the insurance covers the rest of the qualifying repair.

How long is the inspection? Do I need to be home?

A typical inspection runs 45-90 minutes depending on roof size. Ideally an adult is home so we can walk through the findings with you and answer questions in person, but if your schedule is tight we can inspect, photograph, and email the written scope the same day.

What does an inspection cost?

The inspection is free. No upfront cost, no hidden fee, no commitment to use Supreme for the repair if your claim is approved. You keep the written scope either way.
Storm Claim Window

Florida Caps Storm Claims at 1 Year. The Clock Started The Day The Storm Hit.

Post-2022 Florida policies cap new storm claims at 1 year from the date of loss (18 months for supplements on existing claims). Hail bruising and lifted shingles let water into the underlayment for months before you ever see a ceiling stain. By the time the leak shows, your filing window is often closing, and the carrier reclassifies the damage as wear-and-tear, which is not covered. A free inspection now is the difference between a claim-funded replacement and an out-of-pocket rebuild later.

Free inspection · No obligation either way

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