Supreme Restorations LLC
Our Process · The Journey

From Storm.
To Restored.

Five stages. One Project Manager watching your job from supplement to final inspection. Here is exactly what happens, and when.

5
Defined Stages
1
PM Per Job
Start With a Free Inspection(443) 826-3739
The Five Stages

Scroll Through the Journey

Each stage has a clear purpose, a clear set of expectations, and a realistic timeline. No surprises.

  1. 01Stage

    Supplement

    Purpose

    Our team makes sure the scope, quantities, and materials on your claim match what the job actually needs and what building code requires. We use the same estimating software the major carriers use, so the numbers line up.

    What to Expect

    Once the supplement is submitted, everything moves on autopilot. You receive an email with your carrier copied that highlights any missed items in bold. You do not need to chase anyone. We drive it.

    Timeline
    1 - 2 Weeks

    Most of the wait is on the adjuster, who is juggling many claims at once. We set the expectation conservative on purpose so we do not over-promise.

  2. 02Stage

    In the Meantime

    Purpose

    While the supplement is being reviewed, two things happen on your side. Your first insurance check arrives, and if you have an HOA you start gathering their requirements. Getting these ready now keeps the next step on schedule.

    What to Expect

    If your check names your mortgage lender, endorse it over and overnight it straight to them. Overnighting it matters, it keeps your funds and your install on schedule. The lender then releases the funds back to you, usually in stages, to pay for the install. Call your lender early to confirm their process, and have your HOA info ready. Once the adjuster accepts the supplement, we call to book your colors meeting.

    Timeline
    About 3 Days to Book

    Typically scheduled 7 business days after the supplement closes.

  3. 03Stage

    Project Design Meeting

    Purpose

    You meet your Project Designer to pick shingle colors, lock in your install timeline, and add any extras (gutters, ridge vent, skylight, and similar) to the scope. This is the fun part of the process.

    What to Expect

    Deposit your endorsed insurance check into your account before the meeting so you can write a check to Supreme for the deposit when you sit down with your Designer. We do not order materials or schedule crews until that deposit is in.

    Timeline
    1 - 5 Days

    Roughly 3 weeks total from the moment our scheduling team first called you, longer in some cases.

  4. 04Stage

    Coordinating

    Purpose

    Once your deposit is in, our coordinating team orders all materials and locks down the install logistics. Delivery dates, crew schedule, dumpster, and property protection are all sequenced here so install day runs smoothly.

    What to Expect

    We work hard to move fast, but material lead times can vary depending on the roof system you picked. If anything slips, the coordinating team contacts you with an updated date. You will not have to ask.

    Timeline
    4 - 6 Weeks

    8 - 10 weeks for specialty materials (designer shingle, metal, tile).

  5. 05Stage

    Install and Project Management

    Purpose

    About a week before install, your Project Manager calls with the material arrival date and the day-of plan. They run the crew, manage the site, and stay your point of contact through completion.

    What to Expect

    Crews protect your property, install, and clean up. Final payment is due upon substantial completion. Your Project Manager photographs the finished work and sends a completion report to your insurance carrier so your adjuster can release the depreciation, typically about 2 weeks if you take payment by check. Please loop us in immediately if your carrier requests additional paperwork so we can keep the final payment on track.

    Timeline
    1 - 3 Days On-Site

    Depending on roof size and material type.

Bottom Line

About 10 - 12 Weeks
From Storm to Signed Off.

Most insurance restoration jobs run on this timeline. Specialty materials (designer shingle, metal, tile) can push the coordinating phase out by 4 additional weeks. Storm damage that requires structural rebuild adds more variability. Supreme Restorations sets the expectation honestly up front.

Now You Know the Process.
Let Us Inspect Your Roof.

Free inspection. Written report you can hand to your carrier. No pressure, no obligation, no high-pressure sales.

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